Privacy Policy

1. Introduction

Welcome to Chambatina ("we," "our," or "us"). We operate the website plataformachambatina.onrender.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services and user experience
• To process transactions, including orders, payments, and shipments
• To send order confirmations, updates, and customer support responses
• To communicate with you about products, services, and promotions (with your consent)
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address technical issues, fraud, or security threats
• To comply with legal obligations and enforce our terms

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Service, processing payments, delivering orders, or analyzing data (e.g., hosting providers, shipping carriers, payment processors).
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: When you have explicitly agreed to share your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use SSL/TLS encryption for data in transit and secure database storage for data at rest.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Account data is retained while your account is active. Order records are retained for a minimum of 3 years for tax and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at Chambatinawpb@gmail.com.

8. Third-Party Links

Our Service may contain links to third-party websites, including AliExpress, that are not operated or controlled by us. We have no control over the content, privacy policies, or practices of any third-party websites and assume no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: